Find answers to common questions about our services
How do I create an account?
Simply click on the "Sign Up" button on our homepage and fill in your details. The process takes less than 2 minutes.
Miguel•2 days ago
Make sure to use a valid email address since you'll need to verify it to activate your account.
Ana•1 day ago
After signing up, check your email for a verification link. Don't forget to check your spam folder just in case!
Carlo•5 hours ago
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. We also support bank transfers and e-wallets like GCash and PayMaya.
Liza•3 days ago
I've been using GCash for my transactions and it's been very convenient. No additional fees when you use GCash.
Roberto•2 days ago
They also accept over-the-counter payments at 7-Eleven and other partner outlets. Very useful for those who don't have credit cards.
Rose•1 day ago
Is cryptocurrency supported? I tried paying with Bitcoin and it worked well.
John•6 hours ago
How can I reset my password?
On the login page, click the "Forgot Password" link. Enter your registered email address and we'll send you a password reset link.
Antonio•1 day ago
The password reset link expires after 24 hours, so make sure to use it immediately. It worked for me without any issues.
Maria•12 hours ago
If you don't receive the email, check your spam folder or contact support. They helped me recover my account in just minutes.
Luis•8 hours ago
Is my personal information secure?
Yes, they use industry-standard encryption to protect all personal data. I've been using their service for 2 years and never had any security issues.
Carmen•3 days ago
They're also compliant with Data Privacy Act of 2012. I checked their privacy policy and it's very comprehensive.